Orca 500

Free Shipping Worldwide on all ORCA systems

All orders outside Canada are subject to duties, taxes and other fees assessed by local government.

We offer several options for order shipping, including Import Fees prepaid options.

Import Fees include all duties, taxes and related administrative expenses to send the goods to your "ship to" location.

When selecting Import Fees prepaid shipping methods, an Import Fee will be added to your total billed at Checkout.

You will be charged a fee equivalent to the duties, taxes and other applicable cross-border fees when you place your order.

By selecting Import Fees prepaid shipping methods, the total billed at Checkout is guaranteed. You won’t have to pay anything additional at the time of delivery. If you return your items, these fees are refundable if eligible.

By selecting Import Fees due upon delivery shipping methods, you are responsible for paying all duties, taxes and other fees assessed by the local government. Import Fees will be assessed upon delivery and are nonrefundable.

When you place an international order, you authorize our broker to act as your agent to submit shipments to customs and other regulatory agencies for clearance.

For orders shipping internationally, title to the items in your order is transferred from Precision Aquatics to you when your credit card is charged and your items are transferred to a common carrier for shipment. The transfer of risk of loss from Precision Aquatics to you and legal delivery with respect to the items in your order occurs upon the transfer of your items to a common carrier for shipment to you. This transfer of title does not affect our returns policy.

By ordering goods from Precision Aquartics, I hereby authorize Precision Aquatics to act as my agent, and to transact business with the Border Services Agency to clear my merchandise, account for duties and taxes, to return merchandise to Precision Aquatics, and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that the boarder agency will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from Precision Aquatics. Further, I also authorize the customs broker to endorse any refund cheque issued by the boarder agency in my name, so that Precision Aquatics can be reimbursed.

Delivery to PO Boxes in CA is unavailable.

Please note that all product-related issues, such as missing or damaged items/packages, must be reported within 30 days of the shipping date.